HKU Health System
The Hong Kong University - Shenzhen Hospital

Eligibility

All Hong Kong residents are eligible to use the University of Hong Kong - Shenzhen Hospital (HKU-SZH)'s services, please produce your HKID card and Home Return Permit for registration in the hospital.

Applicable Financial Support:

Pilot Scheme for Supporting Patients of the Hospital Authority in the Guangdong-Hong Kong-Macao Greater Bay Area

Under the Pilot Scheme, eligible patients will be required to pay a consultation fee of RMB100 for each consultation received at the designated outpatient clinic of the HKU-SZH (except for specified persons whose medical fees would be waived upon verification by the HA). The remaining medical fee will then be covered by the Pilot Scheme, subject to a subsidy cap of RMB2,000.

For details: Click here

Health Care Voucher

The HKSAR Government launched a Pilot Scheme at the HKU-SZ Hospital on 6 October 2015 to enable eligible Hong Kong elderly persons to use health care vouchers to pay for the fees of outpatient services provided by designated clinics/departments of the HKU-SZH.

Health care vouchers can be used for the outpatient services (including preventive care services as well as curative and rehabilitative services) provided by the following Outpatient Medical Centers/ Medical Service Departments of the HKU-SZH as well as the Health Centre operated by the HKU-SZH:

• Outpatient Medical Center - Family Medicine Clinic
• Outpatient Medical Center - Health Assessment and Management Center
• Outpatient Medical Center - Accident and Emergency Department
• Outpatient Medical Center - Orthopedic Clinic
• Outpatient Medical Center - Ophthalmology Clinic
• Outpatient Medical Center - Dental Clinic
• Outpatient Medical enter - Chinese Medicine Clinic
• Outpatient Medical Center - Medicine Clinic
• Outpatient Medical Center - Gynaecology Clinic
• Outpatient Medical Center - Surgery Clinic
• Outpatient Medical Center - Rehabilitation Clinic
• Medical Service Department - Physiotherapy Department
• Medical Service Department - Department of Medical Imaging
• Medical Service Department - Department of Clinical Microbiology and Infection Control
• Medical Service Department - Department of Pathology
• Huawei Li Zhi Yuan Community Health Center

For details: Click here

Fees and Charges

- Family Medicine Clinic

A package fee of RMB200 per attendance*, which includes:

• Cost for registration
• Consultation
• Certain examinations if needed
• Simple treatments
• Medications for up to 7 days

- Specialist Outpatient Services

Consultation fee: RMB100 per attendance*

• Other medical expenses (including medical services, medicines, disposable medical supplies and equipment, etc.) are charged separately

- Inpatient Services

A package fee of RMB255 per day*, which includes:

• Inspection
• Nursing
• IV infusion
• Injection
• Oxygen usage
• Wound dressing
• Atomization treatment

*The figures are for reference only and the actual fees shall follow those announced by HKU-SZH from time to time

Transportation

Getting to HKU-SZH from Hong Kong

Address: No. 1, Haiyuan First Road, Futian District, Shenzhen, Guangdong

Metro

Metro station:  Line 1 - Qiancheng East Station (Exit C1) or Line 9 - Shenzhen Bay Park Station (Exit D1)

• From Luohu Port (Approx. 26 mins)

  Take Line 1 to Qiaocheng East Station

• From Futian Port (Approx. 20 mins)

  Take Line 4 and interchange at Convention and Exhibition Center Station,

  Take Line 1 to Qiaocheng East Station

• From Huanggang Port (Approx. 22 mins)

  Take Line 7 and interchange at Chegong Miao Station,

  Take Line 9 to Shenzhen Bay Park Station

• From Liantang Port (Approx. 35 mins)

  Take Line 2 and interchange at Great Theatre Station,

  Take Line 1 to Qiaocheng East Station

Bus

To Luohu

Shenzhen Bay Park Metro Station (Bus Stop): 339, E12, M133, M347, M463, M519, 深圳湾公园巴士B线滨海休闲假日专线

To Nanshan

Shenzhen Bay Park Metro Station 1 (Bus Stop): 339, M105, M106, M133

Shenzhen Bay Park Metro Station 2 (Bus Stop): E12, M347, M463, M519, 滨海休闲假日专线

Baishi Road Bus Stop: E37, M312, M487, M561

Driving/ Taxi

Get direction: Here

Appointment

Online Appointment

1. Appointment via WeChat: Scan the Code to follow our hospital's WeChat official account, "The University of Hong Kong Shenzhen Hospital"

Wechat ID: hkuszh

2. Appointment via Shenzhen Health: Scan the code to follow Shenzhen Health's WeChat official account

Wechat ID: jkshenzhen

3. Appointment via 91160 websitehttp://www.91160.com

• Provide general outpatient appointments for initial and follow-up visits only

• Not all departments offer online appointment booking. Please refer to the above channels for further details

Appointment Hotline

Hotline for general outpatient service

(+86) 0755-86913333 (Chinese) (available from Monday to Sunday, 8:00am to 6:00pm)

(+86) 0755-86913366 (English) (available from Monday to Saturday, 8:00am to 5:30pm)

Hotline for IMC (International Medical Center)

(+86) 0755-86913388 (available from Monday to Saturday, 8:00am to 5:30pm; Sunday 8:30am to 12:30pm; except for public holidays)

Hotline for Huawei outpatient service

(+86) 0755-86913322 (available from Monday to Friday, 8:00am to 12:30pm, 2:00pm to 5:30pm; except for public holidays)

Hotline for the "Pilot Scheme for Supporting Patients of the Hospital Authority in the Guangdong-Hong Kong-Macao Greater Bay Area"

(+86) 0755-86913131 (available from Monday to Friday, 8:00am to 12:30pm, 2:00pm to 5:30pm, except for public holidays)

On-site appointment

Patient can make an appointment at the self-service kiosks on the outpatient building's first, second, third, and fourth floor, with booking services available from Monday to Sunday, 7:30am to 7:30pm.

Patient can also make an appointment at the cashier's counters (expect the obstetrics clinic), on the outpatient building's first, second, third, and fourth floor, with booking services available from Monday to Sunday, 8:00am to 5:30pm.

Reminder: The patient might not be able to see the doctor on the same day he or she makes an on-site appointment.

Payment Methods

Patients can pay by:

• Cash

• UnionPay credit card

• VISA

• WeChat Pay

Inquiry

Telephone: (+86) 0755-86913333

Fax: (+86) 0755-86913108

Email: info@hku-szh.org

Address: No. 1, Haiyuan First Road, Futian District, Shenzhen, Guangdong (Postal Code: 518053)